Community Specialist - Perempuan Inovasi & Markoding
Job Type: Freelance Contract, Hybrid (Location: Jakarta)
Initial term: 6 months, with the possibility of extension
Markoding
Markoding (Yayasan Daya Kreasi Anak Bangsa) is a non-profit organization established in 2017 based in Jakarta, Indonesia. Our mission is to transform underprivileged youth in Indonesia to be a generation of innovators by equipping them with superpowers of 21st-century skills. Our vision is to stop youth unemployment by bridging the skills mismatch/skills gap.
Perempuan Inovasi Program
https://www.markoding.org/perempuan-inovasi
Job Description
As a Community Specialist, you will be responsible for growing and managing communities under the Perempuan Inovasi and Markoding programs. You will play a critical role in engaging women, youth, and MSME communities, creating inclusive, active spaces for learning, collaboration, and empowerment.
Responsibilities
Community Growth & Engagement • Build and manage online communities (Telegram, WhatsApp, Instagram, etc.) across programs • Drive daily engagement through content, discussions, and interactive formats • Respond to questions, moderate conversations, and create a supportive, inclusive environment
Community Guidelines & Culture • Develop and maintain community guidelines to ensure respectful and productive interaction • Educate community members on community rules and values to promote a safe digital space
Partnership & Collaboration • Identify and establish collaborations with relevant communities, organizations, and brands • Co-create online and offline events with partners to increase reach and relevance
Event Planning & Execution • Plan and host regular online events (e.g. webinars, IG Lives, online workshops) • Organize offline community meetups in key cities to strengthen local engagement • Coordinate logistics, speaker engagement, and attendee participation
Communication & Broadcasting • Manage broadcast channels (IG Broadcast, Telegram, WA groups) to share program updates, opportunities, and community stories • Design and schedule community newsletters and announcement templates
Community Insights & Reporting • Track engagement metrics, community sentiment, and growth across platforms • Generate reports and insights to improve community strategy and inform program
Requirements
- Minimum 1 years of experience in managing communities
- Reliable and responsive communicator with professional, clear messaging
- Self-motivated and takes initiative and comfortable working with minimal supervision
- Tech-savvy and able to optimize workflows using AI tools and other digital productivity platforms
- Demonstrates integrity and discretion by maintaining appropriate digital boundaries and refraining from sharing internal matters to avoid conflicts of interest or potential brand liability